Thank you for visiting our website. Kay's Meticulous Cleaning Service is a professional residential and commercial cleaning service located in New York City. We offer a broad range of services customized to fit your needs. We clean apartments, condos, lofts, houses, offices and any commercial space within the five boroughs. Our services range from general to deep cleaning. No job is too big or too small –We clean it all!
Kay’s Meticulous Cleaning Service begins with our free “over the phone” estimate. The estimate is based on your home being in average condition and the rooms being average size. We do recognize that each apartment is different and may make it difficult to categorize each apartment by number of bedrooms or square footage. For this reason, we recommend doing an in-home consultation to better suit each clients needs.
Our company prides itself in Customer Satisfaction to ensure optimal results, we ask all clients to provide any and all cleaning products of their choice.
With us, honesty and responsibility comes first. We are an affordable, reliable company willing to provide service at its best. We stand behind out work. Our workers are personally trained by Kay’s Meticulous Cleaning Service to maintain our high standards of quality. For the safely of our clients and ourselves, we do background checks and finger printing on all of our employees. We are a licensed service and all employees are fully bonded. Our workers sign strict policy regarding confidentiality and professional mannerisms.
You can relax and put your home and office in the care of Kay’s. So tell us what you want and we’ll go beyond to ensure you needs are met.
Kay’s Meticulous Cleaning Service offers a broad range of services customized to fit all of your cleaning needs. From general to deep cleaning, closet/cabinet organization, laundry or pet care, our staff is fully prepared to handle any and all of your task.
This service offers a basic cleaning of all areas of your home. This includes Kitchen, Bathrooms, Bedrooms, Living Room, Dining Room, Hallways/Foyers, All floors, Windows and Garbage Removal. We allot 4-5 hours time for this type of cleaning.
This service offers a more detailed cleaning of specific areas in your home. This consist of all the services of a general cleaning including interior of all kitchen appliances (oven, refrigerator, microwave, etc), closet/cabinet organization and any other requested task at time of consultation.
These services are included under the deep clean package but can also be requested individually.
Move-in/out Cleaning, Post Construction Clean-up, Post Event Clean-up
Do you send teams of people to clean my house?
No, under normal circumstances we will send one thoroughly trained cleaner. If its determined to be a large job we may send more than one cleaner.
Do you send the same person every time my home is cleaned?
Yes, but there maybe occasions where that may not be possible. All our team member are trained and will provide the same service you are accustomed to receiving. In the event that your personal cleaner is not available we will inform you in advance. However, if you would prefer to change your schedule we will do our best to accommodate.
Do We Have To Sign A Contract?
No, there are no complicated contracts. The only thing we ask is, if you must cancel a regularly scheduled appointment, that you do it at least 48 hours in advance. Our house cleaners are paid for each home they clean - a cancellation without enough notice to reschedule another appointment directly affects the housekeeper's income.
Do You Provide The Cleaning Supplies Or Do We?
We realize that most customers already have cleaning supplies and basic cleaning equipment (vacuum, broom, and mop) in their home. Our fee is based on using your cleaning supplies. We are not liable for any damage caused by your cleaning supplies.
How Do You Get Into My House If I Am Not At Home?
Most of our customers are not at home when we come to clean. We will make personal and confidential arrangements with you on how to gain access to the house. If we are unable to gain access to your house for a regularly scheduled cleaning, we must charge you a fee to compensate the housekeeper for their loss of time and driving expenses.
Do I Have To Do Anything Before The Housekeeper Arrives?
In order for the housekeeper to do their job, we ask that you pick up clothing, toys and other household items. The housekeeper will not know where your personal items belong and we prefer that they not go into your closets or drawers to put things away.
What If My Cleaning Is Scheduled On A Holiday?
We will contact you to reschedule your appointment.
What If I Need To Reschedule An Appointment?
Please call our office at least 48 hours in advance.
How Should I Pay For The Service?
We require the payment at the time of cleaning. If you are not going to be at home when we arrive, please leave payment made on the kitchen counter along with the cleaning supplies you want us to use.
Do You Check The Backgrounds Of Your House Cleaners?
Yes we do, in fact we will not even consider the recruitment of a new house cleaner unless they have a minimum of 4 verifiable references and a stable previous work history
Are you Bonded?
Yes we are bonded for the comfort of our customers. We are able to provide a copy at your request. (Click here to view Bond Certificate)
Why Does The First Time Cleaning Take Longer?
It usually takes us longer to clean the house the first time because there are areas of the home that we will be cleaning that haven't been cleaned in quite a while. We only charge extra if extra time will be required.
What about My Pets?
We love animals, but sometimes they don't love us. If you think your pet may become overly anxious while we are there, please make temporary arrangements (such as the garage, a kennel, or a closed off room) while we are in your home.
I have used Kay's Meticulous Cleaning Service for years now and couldn't be any more satisfied with the services.
Karen, the owner was professional and courteous. She conducted a full consultation before sending someone to my home. I explained to her exactly what I was looking for a she provided me with that and more. We went over every detail of my apartment and I addressed some problem areas and she assured me they would be handled appropriately and they were.
The cleaner she sends is amazing! She is kind, punctual and always very thorough. My apartment has never looked better. I would definitely recommend this cleaning service to anyone looking for the job to be done RIGHT!
I have to admit that I'm a clean freak and want my place really clean. Today I had Kay's Meticulous Cleaning Service clean my place. They took 3hrs and did wonderful job!! I was impressed by their job. Especially my 3 bathrooms and some of master bedroom. I was very happy with her work. I will definitely use this service again!!
I've used Kay's services often and I love the way my home looks when they are done. Their personnel takes special care of my furniture and the delicate items around the house. When all is done it is a pleasure to come in to a sparkling clean house. I totally trust them when I'm home or when I'm away. I highly recommend them!
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Kay's Meticulous Cleaning Service
Licensed and Bonded